VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What’s Behind so Many Businesses Switching Their Phone Systems to VoIP?

What’s Behind so Many Businesses Switching Their Phone Systems to VoIP?

The office telephone has been a staple in the business environment for generations, but the extent that each organization uses their telephone will vary. Factors like the number of users, telephone handsets, and wiring required will influence how much use you get from your telephone solution. However, these questions don’t have to be as difficult to ask if you consider the many benefits of a hosted phone system.

We’ll discuss some of the best reasons for using a Voice over Internet Protocol (VoIP), and what it can offer your business.

Fewer Costs
A traditional telephone system is provided by your local telephone company. Sometimes these agreements include services that aren’t needed by your organization, like television or otherwise. This can be frustrating, as all you want is the ability to use a telephone, and instead you’re forced to go all-in on some entertainment package that you won’t use.

VoIP doesn’t demand that you sign up for any extra services. In fact, you actually wind up saving money thanks to VoIP using another service that you’re already paying for--your Internet connection. With VoIP, your voice is transferred over the Internet rather than through the traditional telephone lines. Just keep your bandwidth in mind, as VoIP will likely use up more resources than your other network-connected services.

A Simplified Infrastructure
There’s a reason why you take so much time to plan your cabling infrastructure before implementation, and that’s because it’s not easy to make changes once you’ve set your network up. Of course, this also requires that you anticipate growth, which isn’t always easy. For all you know, your business can grow substantially over your first few years in business. How can you anticipate such growth?

While VoIP can’t predict the future, it can help you adapt to change with one-time setup costs. You won’t have to tear down walls or run new telephone lines just to accommodate new employees. All you have to do is contact your VoIP provider and add new users to your system.

More Flexibility
How many phone numbers do you have? Chances are that, as a business owner, you have your personal cell phone number, as well as your in-house number for company affairs. You wouldn’t be the first professional to think that it would be extremely convenient to have all of your numbers on one single device. Thankfully, VoIP offers a solution for this dilemma, too.

With VoIP, you and your employees have a great way to access your work-related phone numbers and contacts. Since VoIP can be used on desktops, smartphones, and even the traditional telephone handsets, it’s a customizable experience that lets you use your phone solution in the way you prefer. Plus, the extra accessibility allows your employees to be productive off the clock too, which can be great for getting ahead.

No matter how you look at it, VoIP can be a valuable investment for your organization. To get started, reach out to us at 248.299.0300.


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