VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost time and resources. In fact, it could save your organization from the brink of disaster.

The Word is Proactive

When something bad happens, you might look back to see what you could have done to prevent the issue from happening in the first place. The word to remember here is “proactive.” Being proactive requires risk assessment, which demands that you analyze the greatest possible threat to your continued existence and prepare for it. In the event that your business’ IT is unable to function as intended, your business would stop functioning. All it takes is a single component failing to leave your employees unable to do their jobs. This is why you need to be as proactive as possible--to ensure that you have plans in place for when your systems inevitably fail.

Proactive IT Maintenance

For the past decade, proactive IT maintenance has been making strides in the office environment. When one of the most important parts of running a business--your IT infrastructure--no longer works as intended, you lose out on profits and shell out for repairs more often. Furthermore, downtime can be a major cost that your business suffers from due to technology malfunctions. If you can keep your hardware operating properly, your network safe from threats, and your business productive, you can eliminate potential problems before they have time to escalate into the expensive kind.

VisiCom Services’s proactive IT services provide your business with monitoring and management software. With our expert technicians behind these tools, you can rest easy knowing that we are monitoring each and every critical component of your technology for any telling inefficiencies. This gives you the opportunity to address them before downtime occurs.

Patch Management

Security troubles such as software vulnerabilities can also lead to problems for your business. If you can’t rely on your software tools to get the job done without issue, then you’re doing yourself a disservice. Furthermore, you will need the latest threat definitions and software patches to keep your solutions secure from threats that could derail productivity. A major part of our proactive maintenance platform is deploying patches as they are released, eliminating the chances of known vulnerabilities affecting operations.

For more information on how your organization can be more proactive with its IT maintenance, give VisiCom Services a call at 248.299.0300.

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