VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Understanding the Benefits of a CRM Solution

Understanding the Benefits of a CRM Solution

Business success is largely based on the quality of the relationships you develop with your prospects and clients. Of course, no relationship is ever easy, and they usually don’t number in the hundreds. To simplify things for you, we want to discuss a tool that provides a lot of benefits: CRM software.

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Are These Technologies Protecting Your Operational Security?

Are These Technologies Protecting Your Operational Security?

With businesses slowly resuming their operations, it is effectively guaranteed that this process will be bumpy. However, this in and of itself presents an opportunity for these businesses to improve their operations for long-term benefits. Whether you are actively opening your doors or ramping up to do so, you need to have today’s technology supporting you and your activities.

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Tip of the Week: Four Tools to Improve Business Productivity

Tip of the Week: Four Tools to Improve Business Productivity

Today’s software solutions are generally built with a single goal in mind: productivity. Here, we wanted to go over a few tools that any business seeking improved efficiency in its operations should strongly consider, especially based on what the world has been experiencing recently.

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People Have Been Working From Home Longer than You Think

People Have Been Working From Home Longer than You Think

Working from home isn’t new, but with the COVID-19 pandemic sparking public health fears many businesses decided to move their operations offsite. For much of the past decade remote work was an available strategy for business, but many business owners feared it would give them a lack of control over their workforce, and therefore was largely ignored. This was despite remote work being a strategy people have embraced for a long, long time. Today, we take a look at the history and progression of working from home.  

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Managed Services Have Never Been So Beneficial for Businesses Before

Managed Services Have Never Been So Beneficial for Businesses Before

With less than half of 2020 behind us, many of us would already like a re-do of this year. With a global emergency impacting the personal and professional lives of so many, businesses are struggling right now. For these organizations to survive, they will need to get the most out of every business investment. When it comes to their essential technology, we recommend investing in managed IT services.

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Nine Tools Every Business Should Have Invested in Today

Nine Tools Every Business Should Have Invested in Today

Over time, technology has developed to make processes more efficient and more productive for businesses of any size, offering greater benefits to those that put them to use. Let’s go over three critical needs that businesses have, and three technologies that can serve each.

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Tip of the Week: Streamline Your IT with These 4 Tips

Tip of the Week: Streamline Your IT with These 4 Tips

The world has been turned on its head recently and it has forced the hands of many business owners to make a complete digital transformation of their business. Many businesses have made this transformation previously, but haven’t completely worked out the logistics of it when the stay-at-home orders came down due to the COVID-19 pandemic. Today we will look at four elements of a digital transformation that are extremely useful for your business.

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Handy IT Acronyms to Understand

Handy IT Acronyms to Understand

It is pretty apparent that there are a lot (a lot) of acronyms used when discussing IT. In fact, that itself is an acronym for information technology. They can all get pretty confusing if you don’t necessarily think about these things every day. Considering this, we’ve put together a list of terms for you to know that we think may be handy to have.

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How to Operate in an Environmentally-Conscious Way

How to Operate in an Environmentally-Conscious Way

There are many reasons that you might want to make your office a little more “green.” As it happens, there are just as many ways that you can put forth the effort to do so. If you’re trying to run a more environmentally-conscious business, we have a selection of a few relatively simple ways to start.

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How to Maintain Productivity when Illnesses are Rampant

How to Maintain Productivity when Illnesses are Rampant

It is never a good situation when a widespread illness strikes. Not only does it impact many individuals on a personal level, the impacts reach to the businesses that employ them as well. As we deal with the current outbreak, it helps to keep in mind that there are various means out there to allow for a business’ productivity to continue… even if its employees shouldn’t be near one another.

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Is there a Difference Between Restarting and Just Turning It Off?

Is there a Difference Between Restarting and Just Turning It Off?

In a word, yes. Sure, there’s the obvious difference in that one leaves you with a computer that is turned off while the other results in it being turned on again, but there are other important differences that are present behind the scenes. Let’s go over a few of these differences, and how they impact when you should restart your computer versus when you should shut down completely.

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IT Trends SMBs Should Focus On in 2020

IT Trends SMBs Should Focus On in 2020

Technology is a key part of operating a business nowadays, which is why advancements in business technology solutions are so important for organizations to keep pace with. Let’s review a few solutions and technologies that we predict businesses will (or at least, should) focus on this year.

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How Well is Your Printing Managed?

How Well is Your Printing Managed?

The dreaded printer is often ignored by business professionals, until they have to use it, and it’s out of ink/toner, has a paper jam deep inside the machine, or they mysteriously disappear from the network for no reason. They are forgettable machines that hardly function properly and need constant maintenance; and, this can get really expensive.

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Looking at Business Technology Trends from CES 2020

Looking at Business Technology Trends from CES 2020

The Consumer Electronics Show is where people get to see emerging technologies first. Typically thought of as an event where innovations in, well, consumer electronics are put on display, a lot of the technology on display at CES can be big news for businesses as well. Today, we are going to review some trends that CIOs and other business decision makers should be paying attention to.

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Business Continuity Includes Preparing for Death

Business Continuity Includes Preparing for Death

It’s never an easy thing to talk about, but it does need to be talked about. If one of your key employees were to pass away, how would it affect your business? How do you prepare for this type of inevitability?

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A Brief Look at Emerging Technologies

A Brief Look at Emerging Technologies

There is some fear in the implementation of new technology. Not really knowing what to expect and how it will resonate with your current systems and staff can be nerve-racking for even the most hardened entrepreneur. Today, there are a few technologies that have emerged and are on the cusp of being integrated into more business settings. Today, we take a brief look at these technologies.

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Technology: Then and Now

Technology: Then and Now

Technology gives business owners opportunities to expand, and essentially has become the center of most business practices. Marketing, customer contact, all sorts of inter and intra communication methods now depend heavily on technology. Let’s take a look at what the past has brought, and what the future could bring us.

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IT is a Wonderful Life

IT is a Wonderful Life

Parker sat at his desk looking at a business card. He watched the snow fall lightly outside his window. He was the last person left in the office, as he typically was this time of year. He put down the business card and got up and walked over to the large pane of glass that was the only insulation from the harsh, cold wintery night. He placed his hand on the window and felt the bitter cold meet the palm of his hand. He stood there for a minute; maybe more than a minute. He began to cry. He was so angry at how things were going.

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Office Gadgets to Add to Your Holiday Shopping List

Office Gadgets to Add to Your Holiday Shopping List

It’s the holiday season, which means many offices are holding gift swaps between employees. In the spirit of the holidays, we thought it would be helpful to share some gift ideas for the people you work with.

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How IT is Driving Innovative Developments

How IT is Driving Innovative Developments

Any healthy market economy relies on innovation. The simple act of making bright ideas even brighter helps boost economic efficiency and growth, creating a higher standard of living. Business processes are being transformed through information technology. Here, let’s look at how some of these shifts are shaping up.

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