VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed Services Have Never Been So Beneficial for Businesses Before

Managed Services Have Never Been So Beneficial for Businesses Before

With less than half of 2020 behind us, many of us would already like a re-do of this year. With a global emergency impacting the personal and professional lives of so many, businesses are struggling right now. For these organizations to survive, they will need to get the most out of every business investment. When it comes to their essential technology, we recommend investing in managed IT services.

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There’s Value in Outsourcing Your IT, Part V

There’s Value in Outsourcing Your IT, Part V

Information technology continues to play a more significant role in businesses, and as technology changes, so should yours. IT procurement is a critical part of any business’ success, which means that your business can greatly benefit from a managed service provider. They have the know-how to procure all of the best technology. Today, we will discuss how your business can acquire the IT it deserves. 

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There’s Value in Outsourcing Your IT, Part IV

There’s Value in Outsourcing Your IT, Part IV

Many businesses are capitalizing on the vast amount of benefits Managed IT services can bring to the table. These service providers are able to assist your business in obtaining, and managing the technology that you rely on. Working with one of these providers can help your business simplify data management practices, as well as make them much more secure. Today we will go over how they are able to do so.

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There’s Value in Outsourcing Your IT, Part II

There’s Value in Outsourcing Your IT, Part II

Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of our five-part series, we discuss how your business can have the support it needs through managed services. 

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Help Desk Makes IT Support Easier

Help Desk Makes IT Support Easier

Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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Shrug Off Downtime with Managed IT Services

Shrug Off Downtime with Managed IT Services

Do you know what can completely kill a business’ momentum? Downtime. Businesses of all types look for a myriad of ways to save themselves the headaches that come from significant downtime. One way that is sure to reduce an organization’s downtime is by having conscientious IT management and support at the ready. One problem with this is that it's typically costly to hire a team of IT professionals with the experience and knowledge to keep your technology up and running.

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You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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Tip of the Week: Use Admin Accounts to Control Your Network

Tip of the Week: Use Admin Accounts to Control Your Network

There are various types of user accounts that your employees and administrators can use to access their workstations, but one of the biggest points of contention to consider when planning out data access is the use of administrator accounts. Specifically, you want to avoid handing out administrator account access to users like it’s Halloween candy.

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Reduce Your Costs By Outsourcing Your IT Management

Reduce Your Costs By Outsourcing Your IT Management

Your business deals with all types of troubles, but one trouble that can be extraordinarily costly is when your organization's technology doesn’t work properly. That’s why many businesses hire an IT staff who work to mitigate technology-related problems. One issue you should be cognizant of is cost. Typically, IT professionals have training, certifications, and experience and demand an above average salary. If you have a small or medium-sized business that is working with tight margins as it is, it can be extremely difficult to take on new personnel costs; especially ones that don’t directly result in bringing revenue through the door.

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Don’t Underestimate The Value Of Managed IT

Don’t Underestimate The Value Of Managed IT

Have you had to make substantial technology investments in the past year? How much money do you think you will spend this year? If you have a solid technology budget in place, you'll know how much you expect to spend, but what happens if critical systems fail? Are you prepared to cover the cost of new technology, the management of that technology, and the staff that you'll need to do so? If you are even a little unsure about it, managed IT services could have plenty of value for your business.

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