VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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Don’t Let Scammers Scare You with COVID-19

Don’t Let Scammers Scare You with COVID-19

The COVID-19 pandemic has resulted in a great number of people working from home. While this is good for the public health, it may unfortunately lead your employees toward a laxer view of cybersecurity. Cybercriminals are sure to take advantage of this if you aren’t careful, so it is important to be particularly aware of your cybersecurity right now.

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Three Facets of Security to Focus On

Three Facets of Security to Focus On

When it comes to a business’ cybersecurity, there is no magic bullet to solve every problem. No miracle cure, no panacea, no Staples “that was easy” button. Instead, you need to deploy various means of protecting your operations. Let’s discuss how your business’ security needs to be shaped in three different environments: your physical infrastructure, your cybersecurity solutions, and your employees’ security habits.

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Tip of the Week: What Happens when a Laptop is Left Plugged In?

Tip of the Week: What Happens when a Laptop is Left Plugged In?

Laptops have proven to be one of the more useful gadgets for businesses and business users. Not only do they hold their own in performance against a desktop, their portability is another consideration that cannot be ignored. However, this portability means that they are at least somewhat reliant on their battery, which begs the question: can they be left plugged in otherwise?

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Keep the Pandemic from Plundering Your Profitability

Keep the Pandemic from Plundering Your Profitability

As the COVID-19 pandemic rages on, affecting hundreds of thousands of people, and keeping hundreds of millions at home, the beginnings of recessionary fear have begun to hit small businesses. Today, we will go through a few elements that will help you get your business through this (and many other) anxious times. 

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Tip of the Week: Four Fundamental Small Business Tech Tips

Tip of the Week: Four Fundamental Small Business Tech Tips

Technology impacts the business landscape more than it ever has, and its impact shows no sign of slowing. This is especially the case for the small business, which now has a much larger pool of competitors to deal with. As a result, it is more crucial than ever that small businesses take advantage of technology to assist them. Let’s go over a few tips that every small business should act upon.

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Tip of the Week: Tips to Help Manage Your IT Inventory Better

Tip of the Week: Tips to Help Manage Your IT Inventory Better

IT inventory management, also known as IT asset management or ITAM, is an important process for any business to undergo. This is effectively the process of ensuring that all of your information technology resources are accounted for and protected. Here, we’ve assembled some practices that will help make this process much simpler.

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Like IT or Not, You Need to Keep Up

Like IT or Not, You Need to Keep Up

You have to establish your organization as a contender. To do so, you’re going to need to use at least the caliber of tools that your competition is using. According to the 2020 State of IT report that Spiceworks has released, the majority of businesses with fewer than 100 employees have plans to adopt new technology solutions.

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Tip of the Week: Best Patch Management Practices

Tip of the Week: Best Patch Management Practices

Patches are a critically important aspect of your technology. As a result, you need to be sure that yours are managed properly. We have three tips to share so you can optimize your patch management processes.

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How You Should Judge Potential Password Management Programs

How You Should Judge Potential Password Management Programs

Passwords are hard to remember - there’s no denying that. However, there is also no denying how important it is to use different ones for each account, all sufficiently complex, and all the rest. The point is, a lot of people use bad password practices because (to be frank) good password practices are too intimidating. There has to be some kind of acceptable middle ground… right?

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Tip of the Week: How to Keep Your POS from Being a PITA

Tip of the Week: How to Keep Your POS from Being a PITA

If your business is in retail, you’re going to need a Point-of-Sale (also known as a POS) system. This is a common device in businesses that directly sell to their clients and customers, as it can do a lot to assist these businesses as they manage their processes. As you seek out a POS system for your business, you’ll likely be looking for (and avoiding) certain features.

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Tip of the Week: Simple Windows 10 Tips

Tip of the Week: Simple Windows 10 Tips

Windows 10 is the benchmark in PC operating systems at this juncture. It offers users all types of great options from previous versions of Windows, while integrating some of today's most dynamic technology to provide users with the very best in organization and ease-of-use. Today we will talk about five very simple tips that will get you started getting the full function of Windows 10.

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Efficiency Is More Likely to Produce Business Success

Efficiency Is More Likely to Produce Business Success

Business can be tricky, especially if you’re good at it. It’s important to know when to be comfortable with your position without starting to feel complacent. If you fall into this trap, you’ll be running the risk of hindering your organization’s growth, potentially blocking any future successes.

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Small and Medium-Sized Businesses are Using Enterprise Technology

Small and Medium-Sized Businesses are Using Enterprise Technology

Compared to an enterprise corporation, a small-to-medium-sized business is going to have far fewer resources, especially in terms of its IT. Having said this, an SMB isn’t necessarily without a few quality options. Let’s review the needs that any business needs to have filled, and how they can do so with the right solutions.

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Tip of the Week: Do Yourself a Favor, Document Your Processes

Tip of the Week: Do Yourself a Favor, Document Your Processes

The average business has a lot of internal processes, and these processes are typically pretty concrete: to accomplish this task, follow steps A, B, and C, in that order. However, due to the sheer volume of processes like these, it helps to have these processes documented for the benefit of your future employees... and, if we’re being honest, your future self. For this week’s tip, we’ll go over the proper process for documenting a task.

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Google Search Practices That Have Purpose

Google Search Practices That Have Purpose

You could say that Google is an extremely popular website, but even that is an understatement. It’s the most visited website in the world, with 3.5 billion search queries being processed every day, and over 1.2 trillion searches a year. With so many people using Google, it’s no wonder that it’s such an advertising conglomerate, but the fact remains that this can come at the user’s detriment more often than not.

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3 Ways Digital Signage Pays Off

3 Ways Digital Signage Pays Off

With so many new devices and strategies to use in the workplace, it should come as no surprise that even your office’s signage can receive a major facelift from IT. Digital signage in itself offers the chance for a business to use displays in innovative ways. Here are a few reasons why you should consider it for your office.

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You’ll Be Glad You Protected Your Google Account

You’ll Be Glad You Protected Your Google Account

Computer users today more than likely have a Google account, either for business or personal use. Not only is it accessible and convenient, it offers a versatile assortment of features. Regardless, no amount of accessibility, convenience, or versatility are worth your security. However, many users put precisely that, their security, at risk… often without even realizing it, or why this is such a big deal.

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Know Your Tech: A/B Testing

Know Your Tech: A/B Testing

A key component to effectively attracting your audience is to better understand their preferences. Even the most seemingly insignificant change, like changing the color of the buttons on your website, can have a major impact on how effective your materials are. Fortunately, through a process called A/B testing, observing the impact of these changes is somewhat straightforward.

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Tip of the Week: Why You Shouldn’t Just Kill Power to Windows

Tip of the Week: Why You Shouldn’t Just Kill Power to Windows

There’s a big difference between turning off any other appliance, like a stereo or a television, and turning off a computer. A computer takes much more time to shut down than your average device, but why is this the case? Is there a way to speed up this process? This tip will explain these processes and provide some ideas for how you can make this process much faster.

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10 August 2020
Visicom Blog
Security
Smartphones now come with a variety of ways that users can elect to unlock their device, from biometrics to tactile patterns to good, relatively old-fashioned personal identification numbers. Of cours...

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