VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Nine Tools Every Business Should Have Invested in Today

Nine Tools Every Business Should Have Invested in Today

Over time, technology has developed to make processes more efficient and more productive for businesses of any size, offering greater benefits to those that put them to use. Let’s go over three critical needs that businesses have, and three technologies that can serve each.

Business Communications

With so much relying today on shared information and collaboration, the capability to communicate internally and externally is something that any business needs to have. Small businesses especially have greater access to the tools that can provide this capability, such as: 

  • VoIP – A Voice over Internet Protocol solution is a great way for a business to acquire comprehensive phone services and features for a much more sustainable cost that the traditional means of telephone services.
  • Messaging – Messaging can take many forms, from email to instant messages, and plays a vital role in keeping a business in touch with its various internal parts and with other entities outside of it.
  • Cloud collaboration – Cloud technology can provide a variety of business utilities, including the collaborative benefits of sharing documents and cooperatively working on them in real-time.


Most businesses would rank the ability to produce more in less time as their ultimate goal, making solutions that facilitate this extremely useful for them to adopt. If this is one of your priorities, consider the following:

  • Cloud storage and applications – This benefit of the cloud allows your employees to access the documents, data, and other cloud-based tools from anywhere they can access the Internet, freeing them to be productive as they operate remotely.
  • Remote access – If you have elected to maintain an on-site infrastructure, remote access tools can give your employees remote access to the hardware they need to stay productive. 
  • Automation – Rather than relying on your employees to handle each step of your processes, automation enables your employees to focus on those aspects that require the human touch, while rote steps are handled much more efficiently by your solutions. As a result, more can be accomplished in less time.


We’ve mentioned the operational aspects of how technology can assist your business, but perhaps one of the biggest benefits is how helpful IT can be in protecting your business from various threats. Here is just a small sample of what can be accomplished:

  • Access management – Both your infrastructure and the data it holds are valuable, so the fact that the right IT solutions can prevent unauthorized parties from accessing either is a big benefit to any size of business’ continuity.
  • Password management – While best practices dictate that users have a different password to protect each account, this advice is often undermined by the number of accounts that modern users have. Using a password management solution can help prevent this from impacting your business.
  • Firewall and antivirus – While your users need to be able to spot potential threats, it is advisable that you support them by implementing firewall and antivirus to prevent most threats from reaching them at all.

Remember, this has just been a brief list. VisiCom Services can help you put technology into place to help you overcome a great many more of your challenges. To learn more, call us at 248.299.0300 today!


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Rochester Hills, Michigan 48307