VisiCom Services Blog

VisiCom Services has been serving the Rochester Hills area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

2 Conflicting Views of the Cloud

b2ap3_thumbnail_cloud_gears_400.jpgCloud computing is here to stay. Yet, there are still companies hesitant to adopt the cloud. While every business that hesitates migrating to the cloud has its own reasons, one common source of conflict that we’ve seen is the opposing view between the business owner and their IT department.

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Know Why Your Customers are Calling You Before You Answer the Phone

b2ap3_thumbnail_voip_features_400.jpgWhat’s the protocol for when your staff gets a phone call from a client or potential customer? If you don’t have a phone-answering procedure in place, then you’re winging it and you’ll end up scribbling notes and fumbling through a Rolodex to answer a customer's question. VoIP offers your business a better way to process company calls.

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Addressing 2 Primary Objections to Cloud Computing that Businesses May Have

b2ap3_thumbnail_cloud_computing_objections_400.jpgDespite cloud computing being commonplace, there are still some businesses holding out when it comes to migrating their data to the cloud. In most scenarios like this, a company has objections to the cloud that are preventing them from taking advantage of its many benefits. Are these objections valid? Let’s find out by addressing two of the most common objections to the cloud.

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Cloud Computing Value is Driving Business

Profitability is the measure of success in business, and behind it is some desperation. Business owners of all types are looking to technological innovations to give their business a chance for growth. Obviously everything someone tries to sell you won’t benefit your endeavor, but one aspect that has been gaining attention from business owners is the use of cloud computing to increase company profitability. It accomplishes this by using value.

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3 Paths for the Internet of Things

b2ap3_thumbnail_internet_of_things_paths_400.jpg

Whether the world is ready for it or not, the Internet of Things (IoT) is on its way. As such, there is a lot of controversy about what actually constitutes the Internet of Things. Infoworld argues that a lot of what the public claims to be part of the IoT, is actually not a part of it, and that we need a more substantial definition for this oncoming phenomenon.

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